Website Vodafone
Job Description:
This role is part of the internal IT team at Vodafone Shared Services’ location in Egypt. The IT Operations is a hands-on technical expert implementing and monitoring on-site Information Security.
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Job Responsibilities:
- Ensuring all operations are carried on in an appropriate, cost-effective way
- Perform quality controls and monitor production KPIs
- Improving operational management systems, processes and best practices
- Support with the Operations Management team to provide input for the VSS Technology wide performance and demand management
- Formulate strategic and operational objectives
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures
- Act as the interface between the final service providers and the local business & handle escalations
- Recruit, train and supervise staff
Job Requirements:
- Practical experience in Risk Management related to IT Services
- 5+ years of experience in IT Information Technology Operations Field
- Strong awareness of standards and certificates such as: ISO 20000, ISO27001, CCNA, MCSA
- Strong knowledge of Information technology Front End/Back End systems such as Windows OS, Servers, Firewalls, Data network infrastructure
- Strong awareness of standards related to Business Continuity
- Practical experience of working in an Information Technology Operations or IT Systems within an international IT Service organisation
Job Details:
Company: Vodafone
Vacancy Type: Full Time
Job Location: Cairo, EG
Application Deadline: N/A
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