Jobs at Tesla – Tesla Advisor

Website Tesla

Job Description:

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

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Job Responsibilities:

  • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
  • Effectively present and sell and support the delivery and installation the entire Tesla eco-system
  • Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
  • Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
  • Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
  • Conduct direct deliveries from Delivery Centers to customer homes
  • Perform additional responsibilities as assigned to meet business needs
  • Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer’s needs and comfort level
  • Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
  • Execute customer documents on delivery day

Job Requirements:

  • Strong sense of team mentality and reliability
  • Must be able to successfully pass a pre-employment background check
  • Ability to work evening hours, weekends and holidays in a retail environment
  • Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
  • Ability to understand and convey business issues and technical concepts
  • Positive, enthusiastic and passionate about the changes in the personal transportation industry
  • Legal right to work in the United States
  • Ability to obtain appropriate state licensing, where applicable
  • At least 1+ year of sales experience with proven track record to meet or exceed goals
  • Great attention to detail with strong organization and communication skills

Job Details:

Company: Tesla

Vacancy Type:  Full Time

Job Location: Detroit, MI, US

Application Deadline: N/A

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