Job Responsibilities:

Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions
Prioritize and efficiently manage a high volume of work, and meet deadlines
Assist Tesla Body Shops with parts related questions via email and phone
Maintain daily metric goals.
Work closely with Tesla’s internal teams to improve processes and provide feedback.
Accurately record parts transactions and data into Dealer Management System-attention to detail is critical
Follow up with body shop members on parts order and ensure complete satisfaction

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Job Requirements:

Dealer automotive service experience a plus
Internal Tesla candidates must have experience using WARP Drive
Ability to work in a fast-paced environment, strong organization skills, problem-solving aptitude
Must be 18 years or older
Ability to adhere to performance metrics including: CSI, department goals
Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles
Proficient with Microsoft Office Suite, Enovia, CATIA, CAD or other PLM system experience is a plus
1-3 years of experience in the automotive industry
Degree or Certificate from a University program in Automotive Technology a plus
Strong written and verbal communication skills as well as the ability to follow instructions required

Company: Tesla

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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