Website Tesla
Job Description:
Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires ability to provide a basic level of technical support service. The role will require travel as needed and directed by management. If you are interested in becoming a part of an excellent service team supporting the latest EV technology, we are interested in hearing from you.
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Job Responsibilities:
- Effectively communicate estimated parts ship and arrival time, and provide support for technical parts questions
- Accurately record parts transactions and data into ERP to detail is critical
- Maintain daily metric goals.
- Prioritize and efficiently manage a high volume of work, and meet deadlines
- Assist Tesla Body Shops with parts related questions via email and phone
- Follow up with body shop members on parts order and ensure complete satisfaction
- Perform other duties as needed
- Work closely with Tesla’s internal teams to improve processes and provide feedback.
Job Requirements:
- Ability to adhere to performance metrics including: CSI, department goals
- Degree or Certificate from a University program in Automotive Technology a plus
- Ability to work in a fast-paced environment, strong organization skills, problem-solving aptitude
- Proficient with Microsoft Office Suite
- 5 years of experience in the automotive industry
- Knowledge of methods, techniques, parts, tools, and materials used in the repair of vehicles
- Strong written and verbal communication skills as well as the ability to follow instructions required
- Dealer automotive Collision Parts Advisor experience a plus
Job Details:
Company: Tesla
Vacancy Type: Full Time
Job Location: Melbourne, FL, US
Application Deadline: N/A
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