Tesla Canada Jobs – Tesla Advisor

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Job Description:

The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

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Job Responsibilities:

  • Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer’s needs and comfort level
  • Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
  • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
  • Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
  • Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
  • Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
  • Execute customer documents on delivery day
  • Conduct direct deliveries from Delivery Centers to customer homes
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Effectively present and sell and support the delivery and installation the entire Tesla eco-system
  • Perform additional responsibilities as assigned to meet business needs
  • Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions

Job Requirements:

  • Ability to obtain appropriate state licensing, where applicable
  • Great attention to detail with strong organization and communication skills
  • Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
  • Ability to understand and convey business issues and technical concepts
  • At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
  • Strong sense of team mentality and reliability
  • Proficient with Microsoft Office suite and CRM tools
  • Positive, enthusiastic and passionate about the changes in the personal transportation industry
  • Legal right to work in Canada
  • Must be able to successfully pass a pre-employment background check
  • Ability to work evening hours, weekends and holidays in a retail environment

Job Details:

Company: Tesla

Vacancy Type:  Full Time

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

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