Job Description:

TELUS Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We’re taking the next big step in our journey to become the digital-first technology provider of choice for customers. We make it secure, simple, and worry-free.

As an Account Specialist, you are a self-starter; someone who will acquire new businesses, serving private sector companies with 1-30 employees. You are creative, resilient, and passionate about learning and exceeding sales goals.

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Job Responsibilities:

Effectively refer opportunities to advanced sales team, and ensure a smooth transition for customers
Deliver best in class customer experiences, build strong relationships, and influence decision makers
Achieve monthly activation goals
Provide insights and customer feedback to improve marketing campaigns and programs
Identify cross sell opportunities, based on customer’s evolving strategies, needs, and outbound campaign objectives
Acquire new Small Business Accounts (<30 employees), via outbound sales campaigns
Present creative and unique solutions virtually, utilizing phone, Business Connect and Google Meet
Build a robust sales pipeline while developing a comprehensive strategy for long-term success
Quickly identify key decision makers and discover customer needs to effectively communicate value proposition
Lead and manage the sales process including developing the sale, negotiating contract terms and closing the deal
Actively listen to customers, complete needs analysis and quickly identify and recommend solutions
Partner with implementation team to ensure order requirements are met
Keep up-to-date on relevant competitive offerings, negotiate and confidently overcome objections

Job Requirements:

An independent self-starter with a hunter mentality and relentless focus on achieving sales goals
Confident and knowledgeable with Technology: Mobile phones; connected devices (tablets, watches, mobile internet); unmanaged internet; Security Monitoring
Post-secondary sales or business education and/or equivalent sales experience
Passionate about creating best-in-class customer experiences and a proven track record of cultivating relationships
Knowledge in CRM tools (SalesForce.com, considered an asset)
Effective communication and presentation skills and confident in leveraging your business acumen skills, specifically over the phone
Contagious and positive attitude and ability to quickly adapt to change
PC skills, including MS Word, Excel, PowerPoint, Outlook, Google
Ability to manage your time and a high velocity sales environment
Negotiation and problem solving skills, known to be a creative thinker

Job Details:

Company: Telus

Vacancy Type: Part Time

Job Location: Burnaby, British Columbia, CA

Application Deadline: N/A

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