Selfridges Jobs in London – Release Manager – Digital

Website Selfridges

Job Description:

As Release Manager you will organise, direct and manage activities for delivering technical changes for the Selfridges Digital Domain. You will be responsible for ensuring the capture, management, planning and coordination of the Release requirements for the Digital Domain, from reviewing designs, planning environments, managing releases and supporting testing through Test stages and into Live Service. This role is focused on, but not limited to CX, Mobile App and Salesforce releases.


Job Responsibilities:

  • Be the primary contact for stakeholders from the Digital Domain for anything related to Release or Environment policies and processes, as well as details of current and future Releases in plan
  • Managing releases through an Agile Delivery Lifecycle across at multiple Agile teams
  • Collaborate with Service Delivery teams, Delivery Squads, Development & Deployment Partners and Test teams to build, integrate, test and deliver Releases
  • Establish regular and repeatable delivery patterns for the applications in scope, using Agile methodologies, as well as collaborate with relevant teams to produce Deployment and Implementation Plans.
  • Review requirements, assess delivery options and potential synergies or impact to other work underway
  • Plan and establish the technical Test environments needed to successfully support Development and Testing phases of the lifecycle, through to Production deployment
    Support the setup and management of CICD/DevOps Toolchains.
  • Evaluate scope and set priorities for Release criteria and product quality requirements
  • Ensure the correct mix of resources across Development, Product SMEs and other technical teams are available to deliver each Release
  • Track and log all incidents, risks and issues and ensure these are both maintained for the lifecycle and useable for future PIR and lessons learnt activities

Job Requirements:

  • Experienced. You will have extensive experience in a similar Release Management role and have worked in a heavily federated environment, ideally in a fast paced Retail environment with competing priorities
  • Experienced at dealing with Digital platforms and applications, such as WCS V6 / V9, AEM, Mobile Apps and supporting services, including DevOps and automation tooling and processes
  • Experienced at dealing with the Salesforce Platform
  • Knowledgeable of Middleware and Integration Platforms, such as MQ/IIB, TIBCO Mashery and Oracle SOA.
  • Knowledgeable. You will be familiar with Infrastructure configuration such as firewalls and connection protocols, as well as Knowledge of Private/Public SSH configuration and have an understanding of data refresh and data obfuscation
  • Skilled. You will be ITIL qualified, specifically with a good appreciation of Service Transition and have strong process knowledge of Software development Life Cycles, including Agile
  • A great communicator, both verbal and written. You excel in the relationships you build with stakeholders, able to work across various teams at different levels
  • Organised and proactive. You are able to multi-task, prioritise and work to tight deadlines with effective time management skills
  • Inquisitive. You will continually question current customs and practice, and initiate quality improvements.
  • A problem solver. You are able to identify and manage issues and risks in a structured and analytical way
  • An example of our values, a trusted and respected colleague

Job Details:

Company: Selfridges

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A


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