Jobs at Rogers – Customer Solution Specialist

Website Rogers

Job Description:

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

At Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.

Not only is our business strong, but so is our culture. We genuinely care about each other and we know what makes you different makes us great. That’s why we believe in challenging work, rewarding opportunities and building an inclusive future for everyone. Because when our team learns, grows and reaches their true potential – we can make more possible. At Rogers, your journey is filled with limitless possibilities, build the future you want with us.

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Job Responsibilities:

  • Paid time off for volunteering
  • LIVX – Fitness Membership to attend classes virtually
  • Leadership development, Mentorship and Coaching programs
  • Access to a virtual walk in clinic to connect with Healthcare Professionals from home
  • Unlimited access to Headspace Premium for mindfulness training
  • Employee discounts to our products and services
  • Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
  • Company matching contributions to charities you support

Job Requirements:

  • Strong analytical and problem-solving skills
  • Navigate multiple computer systems
  • 1+ years of customer interaction in a professional role, either face to face or over the phone
  • High School Diploma or equivalent
  • Ability to work a flexible schedule
  • Multitasking
  • Expert in communication and listening

Job Details:

Company: Rogers

Vacancy Type:  Full Time

Job Location: Kelowna, British Columbia, CA

Application Deadline: N/A

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