River Island Jobs – Operations Manager

Website River Island

Job Description:

As an Operations Manager in a ‘Flagship’ environment, you will be responsible for ensuring that all operational procedures are followed in the store and all stock movement in and out of stockrooms is managed effectively.


Job Responsibilities:

  • You will oversee Loss Prevention requirements for the store.
  • You will also be responsible for protecting profit, ensuring stock management and transfers are actioned correctly & engaging the team to deter theft through service.
  • You will provide support for the planning and implementation of stocktakes.
  • You will ensure sale launch is managed effectively throughout the stockrooms.In this role, you will also need to be flexible to support in driving sales & maximising profit.
  • You will also connect with our customers.
  • You will conduct daily floor walks of stockrooms, remote storage, containers and back of house areas, delegating tasks and agreeing priorities with your dedicated team.
  • You will oversee the Health & Safety requirements for the store, taking responsibility for Fire, Health & Safety in the event of an emergency.
  • You will also ensure daily, weekly & monthly Fire, Health & Safety checks are carried out and concerns escalated to the Store Manager.
  • You will also be responsible for overseeing any maintenance logs that arise.
  • In doing this, you will provide a safe environment for our staff and customers.
  • Deliver all operational aspects of the store – You will manage the stockrooms, remote storage, containers and back of house areas, ensuring they are maintained to a high standard in accordance with company guidelines.
  • You will liaise with your Store Manager to ensure we have the right capacity across these areas and will be responsible for all stock management.
  • You will ensure deliveries are processed in accordance with company timescales by driving the productivity of your team.
  • You will manage replenishment, ensuring the team are trained to analyse reports to carry this out effectively.

Job Requirements:

  • Have good planning and organising skills
  • Have experience in managing a large team within a high turnover environment
  • Have a proven track record of decreasing stock loss within your store
  • Be passionate about delivering a world class experience to our customers
  • Be able to work on your own initiative
  • Have good leadership skills
  • Be a great communicator and be able to engage your team
  • You may also be a medium store/deputy manager looking to move into a larger turnover environment
  • Have previous experience at Operations Manager level
  • Ideally have experience in managing a remote/off site stockroom

Job Details:

Company: River Island

Vacancy Type:  Full Time

Job Location: Liverpool, England, UK

Application Deadline: N/A


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