Patagonia Hiring – Customer Experience Guide

Website Patagonia

Job Description:

Our retail stores are where the brand comes to life, and as a Customer Experience Guide, you’re the embodiment of the brand for our customers. You welcome, assist and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.


Job Responsibilities:

  • You assist in the training of fellow employees.
  • You support and strive to achieve all store goals.
  • You participate in all required training.
  • You aim to teach and learn something every day.
  • You maintain a positive attitude at all times.
  • You handle product returns in the spirit of our Ironclad Guarantee.
  • You extend invitations for future brand engagement.

Job Requirements:

  • Comfortable climbing ladders.
  • Able to safely lift boxes up to 55 pounds.
  • Continually able to walk up and down a staircase carrying boxes, products and other necessary items.
  • Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.
  • Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean.
  • Able to stand/walk for extended periods of time on the sales floor.

Job Details:

Company: Patagonia

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A


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