Procter and Gamble Philippines Careers – Network Engineer

Website P&G

Job Description:

The IT Network Engineer L2, reports to a Senior IT Manager / NOC Team Lead based in Manila, Philippines, which is one of P&G’s IT strategic locations. Situated in Cincinnati and Manila, the NOC team is highly diverse and technically adept, covering 24x7x365 support for all P&G sites around the world. NOC is part of the Global Network Infrastructure team, providing several services and solutions from engineering, project delivery, architecture, analytics and supplier governance.


Job Responsibilities:

  • Ensures effective communication to internal customers and external partners
  • Initiates, drives and delivers continuous improvements
  • Performs NOC Core Operations via 24x7x365 follow the sun model, focusing on service restoration, client engagements, and proactive service improvements
  • Mentors junior engineers for technical and professional advancement, and continuously develops personal and team’s technical proficiency and capabilities
  • Participates and at times leads Crisis Team conference calls, able to drive solutions with multiple IT Operations teams
  • Implements repeatable move, add, changes for LAN, WAN, Security, wireless, remote access, load balancing, and cloud connectivity
  • Employs production monitoring tools to ensure that all systems are running and available
  • Creates knowledge-based documentations and deliver training to NOC staff and internal customers

Job Requirements:

  • Available to work a shift that includes a weekend day, including some holidays to support 24x7x365 coverage
  • Strong analytical skills, able to breakdown complex data to find opportunities, recognize problems, draw logical conclusions, and drive continuous improvements
  • Knowledge and experience on network infrastructure suppliers and service offerings such as Cisco, Viptela, F5 Networks, Juniper, Riverbed, Zscaler, and Avaya
  • Minimum 3 years experience in IT Service Management and/or IT Operations, standards and compliance including ITIL, PCI, and SOC
  • Knowledge and experience on Routers (BGP, EIGRP, OSPF), Switches (LAN, VLAN, STP, BPDU, SVI, VSS), Wireless (Channels, Frequencies, DCA, EMI,
  • Authentication), DNS, DHCP, IPAM, Firewalls, Load Balancers, VPN, Voice (QoS, UDP), and Network Monitoring Tools
  • Strong communications and customer service skills, with ability to work in stressful situations and provide customer-facing support in a professional manner
  • Ability to produce, communicate and present technical information to both technical and non-technical personnel
  • Bachelor’s Degree in Information Systems, Information Technology (IT), Computer Science, Engineering, or other technical/IT field, OR in lieu of a college at least 5+ year relevant experience, with preferred Network certifications (CCNA, CCNP)

Job Details:

Company: P&G

Vacancy Type:  Full Time

Job Location: Manila, PH

Application Deadline: N/A


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