National Trust Jobs – Food & Beverage Team Leader

Website National Trust

Job Description:

Do you enjoy supervising and leading a talented, enthusiastic, passionate team? Are you a customer focussed individual wanting to provide exceptional customer service? If so this role could be for you.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year

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Job Responsibilities:

You’ll love leading a small team, and with your passion for food and ability to identify new income opportunities, you’ll assist the Food & Beverage Manager to deliver an excellent experience for all our visitors at our special place. Through effective supervision and leadership you will motivate the team of staff and volunteers to work towards a culture of exceptional service and make it a great place to work.

Ensuring the team are competently trained and compliant with relevant legislation, you’ll also make sure every food and drink order is beautifully presented and served with a smile. You’ll work with your team to ensure the outlet is well presented and tables are cleared efficiently.

You’ll be proud to share our valuable work with our customers, and look to contribute new ideas so that we can maximise profit which can be reinvested back into our conservation work.

Job Requirements:

To be successful in this role you will work with and lead your team, to deliver exceptional customer service with our cause at the forefront of your mind

  • Creative and proactive and love seeking out new opportunities
  • Passionate about food
  • Customer focussed with great communication skills both verbal and written
  • Aware of Health & Safety compliance requirements
  • Confident supervising teams – rota’s, managing absence, giving feedback
  • An inspirational leader

Job Details:

Company: National Trust

Vacancy Type:  Full Time

Job Location: Newcastle upon Tyne, GB

Application Deadline: N/A

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