Job Description:

The role will be about supporting the delivery of our current programme, as well as programming and producing new tours/activities.

Roundhouse Birmingham aims to ‘do things differently, see things differently, and care for things differently’, so you’ll be working both independently and with a diverse range of people in developing and producing new and existing tours. The role will include some off-site engagement, and you will act as a key contact for building support from the community and identifying opportunities for partnership work.

Roundhouse Birmingham’s tours are volunteer-led, so part of the role will include working with our Volunteering Experience Officer in training volunteers to lead the tours you have designed. This is a hands-on operational role which will include some duty management.

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Job Requirements:

Experience in directly delivering visitor programmes and/or working with community or commercial partners to deliver events and activities for and with audiences in the heritage or visitor attraction sectors.
Experience in building, maintaining and developing partnership relationships in order to offer engagement opportunities to audiences of visitors, volunteers or community participants.
A collaborative, empathic approach – able to adapt your plans and style to the needs of partners, team members and audience
Strong organisational skills including setting priorities and meeting deadlines. Able to work on own initiative.
Experience of working with and supervising volunteers. Some knowledge of the different approaches to recruiting, rewarding, recognising and motivating volunteers.
Flexible customer focussed approach with experience in delivering high standards of customer service.

Job Details:

Company: National Trust

Vacancy Type: Full Time

Job Location: Birmingham, GB

Application Deadline: N/A

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