Job Description:

The Clinical Specialist (CS) collaborates with the Territory Manager and Regional Sales Manager focusing on responsibilities for clinical coverage (e.g., support of device implantation and other procedures), follow-up support, troubleshooting, customer service, customer training and operational assistance (e.g., consignment counts, equipment updates, etc.).

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Job Responsibilities:

Participates in conventions, forums, and meetings to increase product awareness.
Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
Serves as a technical resource to support sales of a specific medical product or solution.
Work closely with Territory Manager(s) and Regional Sales Manager to schedule procedure and post-op support.
Thoroughly understand surgical application (e.g., Indicated clinical use, device preparation and handling), clinical features, advantages and benefits of RTG technologies.
Successful completion of required (and ongoing) product and sales related training curriculum.
Compliance with completing Medtronic functional training and education modules.
Build and maintain relationships with customers, including clinicians, fellows, residents, nursing staff, OR management, Biomed, CPD, etc.
Align with Manager on special projects (e.g., Building customer training programs, conducting market research/analysis, review competitive products and activities, etc.).
Work collaboratively with the entire team to help achieve revenue and market share targets.

Job Requirements:

Ability to travel approximately 30% of the time. Travel will include over-nights and weekends.
Must have a valid driver’s license with no restrictions.
High level of integrity, ethics and compliance.
Ability to accommodate a flexible work schedule. The role often involves evenings, weekends and Provincial holidays.
Ability to work independently and proactively.
Collaborative approach and team-oriented.
Strong troubleshooting and problem-solving skills.
Strong presentation skills.
Proficiency with Excel, Word, PowerPoint.

Job Details:

Company: Medtronic

Vacancy Type: Full Time

Job Location: Calgary, Alberta, CA

Application Deadline: N/A

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