Marks and Spencer Jobs – Store Visual Manager

Website Marks and Spencer

Job Description:

M&S is changing, and it’s changing fast! As part of our ongoing transformation to deliver “Stores of the Future” we are looking for innovative and resilient Leaders. We are working hard to ensure our store estate is fit for the future, by trialling different concepts and opening new stores – our plan is to open c.75 stores over the next 3 years that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional M&S values our customers love.

The sweeping innovations that we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. As a Manager in-store, we want you to help us transform our business on a record scale, by showing everyone how crafting the perfect customer experience can change M&S for good.


Job Responsibilities:

  • Coach and develop the team of visual specialists on styling, trend awareness and outfit building
  • Maximise sales growth and profitability through the consistent delivery of the Goals
  • Clear talent plan at all levels so successional requirements of specialist visual structure are met
  • Support Region with training and inductions that set the standard
  • Identify opportunities to raise the bar visually by working with Visual Lead and Central VM Team
  • Work alongside their team and wider C&H team to drive accurate execution of guidelines and VM processes
  • Accountable for Store space, layout and fixture placement, creating an inspirational and consistent customer journey
  • Create an inclusive and engaging culture where everyone can be themselves
  • Consistently deliver upper quartile performance on Goals by focusing on the key inputs
  • Win for Customers through colleagues who care and well presented stores, feeding Customer voice directly into Central Support Teams
  • Following clear visual framework to plan and execute all daily, weekly, monthly, quarterly activity
  • Coach and develop the wider C&H Colleagues on product placement and delivering exceptional product handling
  • Deliver highest visual standards everyday of mannequins and styling, product handling, outfit building and windows. Always with an up to date awareness of trends
  • Accountable for 100% visual execution, planning, implementing and reviewing by personally signing off execution of all launches, events and campaigns
  • Sponsor for RLB new external Managers
  • Consistently deliver upper quartile execution of all processes and guidelines

Job Requirements:

  • Proven ability to build and maintain relationships with key stakeholders across all levels of the business
  • Demonstrate flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset
  • Proven ability to plan and review across weekly, monthly and quarterly timeframes
  • Proven ability to consistently deliver under pressure demonstrating high levels of resilience

Job Details:

Company: Marks and Spencer

Vacancy Type:  Full Time

Job Location: Reading, England, UK

Application Deadline: N/A


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