Website Marks and Spencer
Job Responsibilities:
- Complete tasks with pace and in line with SOPs
- Share customer and colleague feedback to help us do things better
- Effective at communicating their intentions to others; ensures communication is clear and simple
- Have great product knowledge to sell and recommend our products and services
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Know the daily sales targets, priorities, promotions & selling opportunities
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Works alongside C&H colleagues to ensure correct implementation of POS each season
- Minimise cost and waste through good process practice
- Serve our customers efficiently and brilliantly well – on the shop floor and at service points
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Skilled to utilise all digital tools and communication channels to do the job
- Follow safe and legal working practices
- Understands how M&S operates,it’sstrategy, future and the role they play
- Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
- Open to and acts on feedback, asking for this regularly
- Own their own learning & development and proactively access digital learning solutions
- Copes well with change and work challenges and recovers quickly from its impact
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Committed to delivering excellent work fast with great attention to detail
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
[ads1]
Job Requirements:
- Understand customer needs and spot selling opportunities
- Good level of digital capability and use of digital tools and applications
- Up to date knowledge of the commercial operation and brilliant basics
- Strong knowledge of Visual Merchandising principles
- Comprehensive knowledge of customer shopping channels
- Comprehensive Styling skills which can be applied across instore visual elements and windows
- Work across the store to get things done right first time within timescales
- Good level of product knowledge and services across the store
- Contributing to store sales and cost control
- Adapting to change
Job Details:
Company: Marks and Spencer
Vacancy Type: Full Time
Job Location: Plymouth, England, UK
Application Deadline: N/A
[ads2]
getsyourvacancy.online
Report Job