
Website LVMH
Job Description:
Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead. TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, confident people who are connected to the future.
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Job Responsibilities:
- Maintain high level of product and brand knowledge
- Support the implementation of brand training initiatives
- Ensure compliance with Health and Safety regulations
- Accurately check stock levels on a regular basis
- Altering and fitting customer watches
- Completing sale documentation and efficient use of internal till and stock systems
- Achieving and maintaining mystery shopper targets
- Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
- Professionally represent the brand image at all times
- Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction
- Take responsibility of personal development and attending training as required
- Support the manager to continuously develop store practices and customer service levels
- Reporting any stock or security issues, and fraudulent activity to management
- Assisting the key holder with opening and closing the store following security procedures to ensure minimum security risk
- Promote effective working practices resulting in a safe and efficient working environment
- Merchandising displays and ensuring high standards are maintained within the store
- Provide high quality service to customers face-to- face and over the telephone
Job Requirements:
- Be able to work as a team
- Results orientated
- Exceptional time management skills
- Demonstrate an attitude of professionalism, conscientiousness and reliability
- Customer focused, able to serve customers and handle complaints in a highly professional manner
- Ability to develop extensive brand and product knowledge
- Able to meet targets and work to deadlines
- Able to work flexibly, embrace and manage change
- Problem solving and initiative
Job Details:
Company: LVMH
Vacancy Type: Full Time
Job Location: Leeds, England, UK
Application Deadline: N/A
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