Jet 2 Careers – Customer Helpers

Website Jet2

Job Description:

Our Customer Helper – Passenger Service Agent is one of the key roles within the team – they are the first impression of our brand and provide a warm and friendly welcome to all and Jet2holidays customers. The role is also responsible for the check in process and ensuring the customers successfully board their flight and start their exciting Jet2Journey. We love people with a natural warmth and personality who can help us to Create Memories for all of our customers.


Job Responsibilities:

  • Check-in customers for their flights, issue boarding passes, check passports/documents and follow the necessary safety and security procedures.
  • Making sure our customers have a smooth and safe journey through the airport and welcome them back from their holiday.
  • Be passionate about working as a team and have outstanding verbal and written communication and teamwork values.
  • Represent our brand at all times with a friendly, professional approach and make every customer feel like a VIP.
  • Assisting at the boarding gates and working with colleagues from our team such as Dispatchers, Cabin Crew and Flight Deck colleagues to make sure our flights depart on time.
  • Welcome our customers as they arrive to our check in area and help them with any queries.

Job Details:

Company: Jet2

Vacancy Type:  Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A


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