Jet2 Jobs in London – Customer Helper – Duty Manager

Website Jet2

Job Description:

Reporting to the Station Manager, you will be responsible for the day to day management of the  customer facing operation, ensuring our customers receive a fantastic service.


Job Responsibilities:

  • Leading the operational teams, our Customer Helper – Duty Managers play a pivotal role in achieving the delivery of a VIP Customer Service. You will manage our Passenger and Dispatch operational teams, driving forward our safety first culture at every opportunity whilst acting as a Brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.

Job Requirements:

  • The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track record of managing others in a fast paced, airport operational environment, and the ability to show flexibility and a forward thinking approach. We are looking for a inspirational leader committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Previous management/ supervisory experience of large operational teams within a customer facing, airport environment is essential for this role.

Job Details:

Company: Jet2

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A


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