Hilton Hotel Careers – Executive, Product & Programs

Website Hilton

Job Description:

Being part of the EMEA Brand Management team, this role will perform a variety of market and Brand research projects to support Brand Product & Program initiatives.

The role entails reporting into Senior Manager Product & Programs, researching, validating and reviewing existing products/services and building a rationale/base for new product/services. With a strong focus on, but not only, project management for Focused Service Hotels.

Position holder will work with supervision, operates semi-independently, performs assigned tasks and has latitude for actions and decisions. The position requires the successful candidate to contribute to team success on effectively manage tasks/projects. Candidate to show enthusiasm for collaboration with other departments and be able to operate with a sense of urgency and discipline. An individual with an organized, logical work ethic is an ideal candidate. Position is office based (Watford) with occasional travel within EMEA.


Job Responsibilities:

  • Project Management: support projects ensuring deliverables are planned and achieved via collaboration with other functions within and outside of Brand Management
  • Prepare report on tasks, project status and indicate delivery risk and required support to deliver tasks/project on time and budget.
  • Market analysis: an analysis of the competitive brand/ecosystem/market/city; understanding demand market, guest and/or performance pattern.
  • Research: conduct research on a variety of competition products, current or future guest demanded product/services by considering existing data or run surveys to create required data/intelligence.
  • Performance indicators: gathering financial/performance tracking updates to inform specific projects.
  • Regularly participates in brand/enterprise educational opportunities to improve your personal knowledge/skills required to serve customers and support Brand Management team’s success.
  • Willingness to support planned and ad-hoc project work as required.
  • Strives in a fast-paced environment with an optimistic and positive “can do” approach on requests and tasks.

Job Requirements:

  • Experience in Project Management
  • Experience and interest in data/research analysis to aid project rationale – Interested in developing ideas based on factual data
  • Demonstrate strong communication and customer service skills to internal and external stakeholder.
  • Responsiveness and reactiveness with an understanding and sense of urgencies, importance for different stakeholders
  • Skills to identify and support best resolution within company guidelines and in the best interest of involved parties.
  • Education: High school/GED or experience in lieu of
  • Qualification specializing in hotel administration and/or business/finance/project management
  • Related job experience
  • English language (very fluent in speaking and writing)
  • Experience using MS Office (Excel, Outlook, PowerPoint, Teams) with good Excel modelling skills and Powerpoint/visual skills.
  • Occasionally able to travel within the EMEA region, staying overnight as needed
  • Delivery of day to day job functions while supporting/solving escalations generated from multiple sources by setting priorities and ensure transparent communication to stakeholder.
  • Ability and willingness to learn new tools and systems.
  • Willingness to work and win within a team.

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Bournemouth, England, UK

Application Deadline: N/A


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