Website Hilton
Job Description:
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
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Job Responsibilities:
- Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- Booking.com and Expedia.com extranet mainenance – replying to guest request and inquiries.
- Assist Front Office with Hilton Honors Enrollments and Synergy initiatives.
- Assist with technology and sustainability initiatives.
- Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.
- Perform assigned duties as directed by department manager and direct supervisor.
- Cross-train in additional departments, as needed.
- Perform other general office duties and assist with special projects, as needed.
- Assist Rooms & Sales with booking, coordinating and organizing Thanksgiving Parade Packages.
- Expedite correspondence.
Job Responsibilities:
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Now – We operate with a sense of urgency and discipline
- Ownership – We’re the owners of our actions and decisions.
- Teamwork – We’re team players in everything we do.
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A
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