Thursday , December 1 2022

Gulf Bank Careers – Customer Service Officer

  • Full Time
  • Kuwait

Gulf Bank Of Kuwait

Job Description

The Customer Service Representative is a key role in Gulf Bank’s strategic aim to become the most customer focused bank in the region. As a “brand ambassador” for the bank you will be instrumental in providing best-in-class customer service and transaction support to customers.

Job Responsibilities

  • Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks
  • Receive returned cheques, new ATM cards etc. sort, make required entries and advise parties accordingly
  • Respond to all customer enquiries and requirements in a proactive and professional manner
  • Create, update and maintain relevant customer records ensuring that data is recorded appropriately
  • Send, receive and file telex confirmations and ensure transfers are properly processed
  • Deliver high quality customer service and exceed satisfaction goals with every customer contact

Job Requirements

  • Good understanding of customer needs
  • Excellent Communication Skills
  • Project Management
  • Risk Management
  • Knowledge of Consumer Banking Products & Services (training provided)
  • 0 _ 2 years experience in a customer facing role_
  • Computer literacy (MS Office & BEAM)
  • Bilingual in Arabic and English

Job Details

Company: Gulf Bank Of Kuwait

Vacancy Type: Full-time

Job Location: Kuwait

Application Deadline: N/A

Apply Here