Envoy Air Careers – Airport Agent – Cross Functional

Job Description:

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Job Responsibilities:

• Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
• Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
• Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
• May clean the interior of the aircraft, clean and service aircraft lavatories
• Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
• Collaborate with the internal team to ensure a safe and on-time departure

Job Requirements:

• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
• Must be willing and able to work outside in variable weather conditions
• Flexible to work additional hours with short notice when operationally necessary
• Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
• Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
• High school diploma, GED, or international equivalent

Job Details:

Company: Envoy

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

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