Duke Energy Job Openings – Work Management Specialist I

Website Duke Energy

Job Description:

This position is responsible for providing work management support for Delivery Operations, while working within the parameters of established processes and standards. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service


Job Responsibilities:

  • Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
  • Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
  • Facilitates communication between internal and external customers
  • Efficiently uses available tools or systems to effectively communicate reliability details to external customers
  • Orders office supplies
  • Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
  • Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
  • Updates local bulletin boards with required reference materials
  • Maintains office record retention files

Job Requirements:

  • One to three years of providing customer service support
  • Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
  • Demonstrates knowledge of Microsoft Office software
  • Collaborates effectively in a team environment
  • High School/GED degree
  • Effectively manages stressful situations
  • Proficient in Microsoft Office software
  • Knowledgeable of Delivery Operations processes and work management and related computer applications
  • Possesses effective written and verbal communication and interpersonal skills

Job Details:

Company: Duke Energy

Vacancy Type:  Full Time

Job Location: Terre Haute, IN, US

Application Deadline: N/A


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