Website Costa
Job Description:
Our Barista Maestros (Team Leaders) are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people.
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Job Responsibilities:
- Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
- Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
- Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered
- Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
- Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
- From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time
- Train and accredit new Baristas, inspiring their new adventure with Costa
- Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check
Job Requirements:
- Constant desire to overachieve by turning knowledge into operational excellence
- Flexible approach and can-do attitude, as each day can offer exciting new challenges
- Ability to embrace challenges in a fast-paced, team-driven environment
- Excellent interpersonal skills, and obsessive about customer service
- A passion for coffee, customers and colleagues – because sharing your Latte art is a part of the day job
- Previous Team Leader experience in a fast-paced environment is an essential
- Career driven with a willingness to learn and be bold, brave and action-orientated
Job Details:
Company: Costa
Vacancy Type: Full Time
Job Location: Sheffield, England, UK
Application Deadline: N/A
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