Cooperative Careers – Funeral Arranger

Website Coop Jobs

Job Description:

We’re looking for caring people to join the Co-op Funeralcare team. You don’t need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to deliver a first class funeral service, we’ll support you as you complete a level 2 apprenticeship. We’ll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services.

As a funeral arranger you’ll be the first point of contact for clients – understanding their needs and helping them to plan the funeral. It’ll be down to you to be there for clients when they need our help, support or advice.

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Job Responsibilities:

  • welcome clients, providing expert guidance and advising on the best services to meet their individual needs and budget
  • be a supportive figure for clients and their families; assisting with family visits, answering any queries and making sure relevant colleagues are made aware of clients’ needs
  • be open and comfortable holding the fort within the funeral home, as there will be times when you’re the only colleague in branch
  • build positive relationships in the community, being a point of contact for local community groups
  • support with manual handling of coffins and the deceased

Job Requirements:

  • a passion for delivering great service and building positive relationships
  • an open mind when it comes to working around and coming into contact with the deceased, both prepared and unprepared
  • high levels of empathy, discretion and care
  • a natural ability to really understand and deliver against clients’ needs
  • the ability to work as part of a team in a fast-moving environment
  • an appreciation that there’s only one chance to deliver the perfect final tribute
  • excellent communication skills and strong attention to detail

Job Details:

Company: Coop

Vacancy Type:  Part Time

Job Location: Dundee, GB

Application Deadline: N/A

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