Job Description:

We’re looking for caring people to join the Co-op Funeralcare team. You don’t need experience to do this job, just a genuine desire to help people at the time they need it most. To help you learn the skills you need to deliver a first class funeral service, we’ll support you as you complete a level 2 apprenticeship. We’ll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services.

As a funeral arranger you’ll be the first point of contact for clients – understanding their needs and helping them to plan the funeral. It’ll be down to you to be there for clients when they need our help, support or advice.

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Job Responsibilities:

welcome clients, providing expert guidance and advising on the best services to meet their individual needs and budget
be a supportive figure for clients and their families; assisting with family visits, answering any queries and making sure relevant colleagues are made aware of clients’ needs
be open and comfortable holding the fort within the funeral home, as there will be times when you’re the only colleague in branch
build positive relationships in the community, being a point of contact for local community groups
support with manual handling of coffins and the deceased

Job Requirements:

a passion for delivering great service and building positive relationships
an open mind when it comes to working around and coming into contact with the deceased, both prepared and unprepared
high levels of empathy, discretion and care
a natural ability to really understand and deliver against clients’ needs
the ability to work as part of a team in a fast-moving environment
an appreciation that there’s only one chance to deliver the perfect final tribute
excellent communication skills and strong attention to detail

Job Details:

Company: Coop

Vacancy Type: Part Time

Job Location: Dundee, GB

Application Deadline: N/A

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