Thursday , December 1 2022

City of Corpus Christi Jobs – Dispatcher

Website City of Corpus Christi

Job Description:

We welcome and appreciate your interest in employment with the City of Corpus Christi.  We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes. 

ATTENDANCE REQUIRED FOR THIS POSITION ARE AS FOLLOWS: Rotating 40-hour work week and requirements are to work nights, weekends and holidays if scheduled. 911 Dispatchers are essential to the 911 communications system operation and will be subject to schedule changes and work overtime to cover operational needs.

Job Responsibilities:

  • Refer callers to appropriate agencies.
  • Train to input and transmit call information using computer terminal keyboard.
  • Train to utilize multiple computer monitors from which to update and monitor call status, transmit and receive data.
  • Train to receive and evaluate 911 calls and on-emergency calls from the public requesting law enforcement, fire, and/or medical emergency assistance.
  • Train to conduct file inquiries into NCIC/TCIC data banks to check various records.
  • Train to verify and/or input data as requested by officers in the field.
  • Contacts various parties to notify of complaints and/or actions required.
  • May be asked to perform other duties as assigned.
  • Request/send information through the TLETS System.
  • Train to contact issuing police agencies by phone to confirm warrants and request written/oral confirmations.
  • Train to operate two-way radios to dispatch calls to various city and county units and receive/communicate information.
  • Train to notify different agencies of services requested by personnel in the field.

Job Requirements:

  • Must be able to communicate effectively (orally and in writing)
  • Requires a High School Diploma or GED
  • Minimum of six (6) months to one (1) year experience
  • TCLEOSE Basic Telecommunication License, TLETS, NCIC/TCIC full access, Basic CPR Instructions with AED and First Aid, and TDD instruction all required within one (1) year of hire
  • Must be able to analyze data/information, make quick, accurate decisions under stressful situations.
  • Customer service, dictation style typing preferred
  • Must successfully complete all areas of training within one (1) year of hire, which includes passing a series of written examinations
  • U.S. Citizenship required in order to obtain TCOLE licenses and certifications listed above.

Job Details:

Company: City of Corpus Christi

Vacancy Type:  Full Time

Job Location: Corpus Christi, TX, US

Application Deadline: N/A

Apply lHere

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