Citizens Bank Job Application – Consumer Direct Loan

Website Citizens Bank

Job Description:

This inside sales position will be responsible for generating sales of home lending products including mortgage, home equity loans and lines of credit through leads and applications obtained through, but not limited to, the retail branch network, internal phone and web referrals and other internal direct to customer campaigns. Through timely and responsive customer contact; needs based selling techniques; and by adhering to all applicable quality and service guidelines, meet production and customer satisfaction targets. Ensure follow up and follow through with both Internal and External customers is occurring with a sense of urgency. Meet and exceed established department service level agreements.


Job Responsibilities:

  • At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities.
  • When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Job Requirements:

  • Demonstrated ability to handle multiple tasks efficiently in fast environment
  • Capable of delivering results within specified timeframe
  • Experience working in a call center environment
  • 4 years of sales experience in financial services
  • 3 years of current Mortgage and Home Equity experience
  • Ability to work independently and successfully in a team environment
  • Superior organization and time management skills
  • Proficient PC skills, including MS Office experience
  • Effective written and verbal communication skills essential

Job Details:

Company:  Citizens Bank

Vacancy Type:  Full Time

Job Location: Ft. Worth, TX, US

Application Deadline: N/A


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