Chapters Careers – Customer Experience Representative

Website Chapters

Job Description:

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

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Job Responsibilities:

  • Add joy to our customers’ lives
  • Leverage our product to tell stories
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
  • Create a warm and welcoming environment in our stores
  • Engage and connect with our customers on the floor

Job Requirements:

  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Experience in specialty retail or a retail environment preferred but not required

Job Details:

Company: Chapters

Vacancy Type:  Full Time

Job Location: St. Albert, CA

Application Deadline: N/A

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