Job Description:

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

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Job Responsibilities:

Books are our heart and our soul and Great Books are JUST the Beginning
We love books and all things beautiful
We are Canada’s Cultural Department Store
Ensure Visual Standards are followed and maintained
Create a warm and welcoming environment in our stores
Curate specific product collections for each customer you meet
Leverage our product to tell stories
Seek information regarding new products, promotions and programs
Add joy to our customers’ lives
Engage and connect with our customers on the floor
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Role model Indigo’s High Performance Characteristics
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Share ideas with Leadership Team on how to improve the employee and customer experience
Own self-development and provide continuous feedback to colleagues and Leadership Team

Job Requirements:

Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Experience in specialty retail or a retail environment preferred but not required
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

Job Details:

Company: Chapters

Vacancy Type: Temporary

Job Location: Edmonton, CA

Application Deadline: N/A

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