Job Description:

HR Technology Platform Analyst develops, analyzes, and maintains databases and management reporting tools. Monitors functional/firm wide information needs and designs new or modifies existing systems to meet changing requirements.

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Job Responsibilities:

Participate in testing activities for technology, upgrade cycles, and key HR business cycle activities.
Provide frontline support for HR technology inquiries, which includes answering and triaging queries, solving workflow issues, and executing System Administrator tasks issues quickly and efficiently
Proactively engage in HR projects that give to the improvement of the HR services and products.
Proactively identify inquiry management and process improvement opportunities that can improve HR Technology team service delivery
Build and maintain resource documents for HR and non-HR end users.
Escalate critical customer situations to the appropriate level of management and Tier2 support
Partner with HR Technology and HR Reporting team members, Corporate Applications and platform vendors to prioritize and resolve technical issues.

Job Requirements:

Appreciation for client experience and passion for providing exceptional service
Experience supporting and/or maintaining one or more HR systems
Highly motivated to resolve client in a fast paced, optimal environment.
Understanding of HR Processes and Services
Good social skills and high level of attention to detail.
Strong intellectual curiosity and enjoys problem solving
Analytical Skills with a keen attention to detail
Thrives in fast–paced and collaborative environment

Job Details:

Company: Blackrock

Vacancy Type: Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

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