Jobs at B&Q – Department Manager

Website B&Q

Job Description:

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this.


Job Responsibilities:

  • We’re thinking more ambitiously about how our stores can offer our customers even more.
  • In this role you’ll take the lead, inspiring your team to deliver a great customer experience through our home delivery service.
  • You’ll be responsible for managing an effective click + collect service instore, keeping on top of stock availability and operational standards.
  • You’ll manage your team effectively, with customer care at the forefront of everything you do.
  • It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone.

Job Requirements:

  • Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us.
  • You’ve got plenty of customer service experience, along with a love of all things home improvement.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays.
  • And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

Job Details:

Company: B&Q

Vacancy Type:  Full Time

Job Location: Cardiff, Wales, UK

Application Deadline: N/A


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