Amazon Employment – Program Manager

Website Amazon

Job Description:

Amazon Logistics (AMZL) is building a world class last mile operation which includes our Delivery Service Partners (DSPs), Amazon Delivery Associates (DAs), and Flex Drivers! Amazon works directly with the DSPs, DAs, and Flex drivers to make deliveries to our customers!

The Program Manager, On Road Driver Hiring, will be a part of the team supporting DSP’s as we scale the Amazon Logistics network with new launches.


Job Responsibilities:

  • Support DSPs at new station launches, DSP’s launching in existing sites and peak volume ramps
  • Execute strategy to deliver driver counts needed to meet year round capacity needs
  • Identify gaps in driver capacity at a station level and work with stakeholders to address proactively
  • Travel expectations for this role will be approximately 50% and will include site visits
  • Collaboration with Field Leadership, DSP Owners, Capacity Planning and Business Coaches
  • Provide a best in class onboarding experience for DSP and station needs
  • Iterate and innovate the acquisition and experience for Delivery Associates, improving the onboarding experience for new drivers and DSP owners
  • Conduct weekly data analysis to support senior leaders in the region to identify forward looking capacity risks
  • Support senior field leaders with DSP Business Reviews and provide support for DSP driver growth needs
  • Build the year round strategy, launch strategy, and peak hiring plans for stations and DSPs in the region
  • Develop business understanding of key stations, and geographic variation to support overall strategy
  • Work backwards from the customer to develop, deploy, and scale programs to support DSP owners and field leaders
  • Deliver programs across stations within our Logistics On-Road Region
  • Work with community and affinity partnerships in region to develop unique and innovative solutions for hard to hire markets, establish contingency plans to address and prevent gaps in key markets
  • Reduce the dwell time of candidates and improve the conversion of candidates through the onboarding lifecycle
  • Own the deployment of critical programs supporting DSP driver capacity and candidate onboarding

Job Requirements:

  • Project/Product management experience that shows how to organize, find solutions and follow through to a successful conclusion
  • 3+ years of experience in transportation, logistics, or supply chain industries
  • Six Sigma/Lean Manufacturing experience
  • Consulting experience in ERP implementations
  • Bachelor’s Degree or equivalent work experience
  • Master’s Degree
  • 5+ years product/project/program management experience

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: West Palm Beach, FL, US

Application Deadline: N/A


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