Website AECOM
Job Description:
AECOM is seeking for an experienced Control Room Traffic Monitoring Operator II for it’s Richmond location. We welcome qualified applicants from the Richmond, Virginia area!
These positions will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with floor staff.
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Job Responsibilities:
- Multi-agency and public communications via various channels
- Verification and monitor of unplanned incidents, construction, special events and any other issue impacting traffic flow and/or motorist safety
- Other ad-hoc initiatives as assigned by the Project Management Team
- Works under direct supervision performing routine and repetitive duties.
- Completion of operational checklists as applicable
- Maintain work orders for ITS equipment and log status updates
- Adherence to training protocols and maintain up-to-date certifications
- Other duties assigned
- Monitoring the roadways, including detecting, confirming, updating, and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV, detectors, etc.
- Dispatch of maintenance and SSP personnel
- Provide real-time status of on-going control room activities
- On-the-job training is received in an area of technical specialty.
- Review and posting traveler information via CMS and/or media outlets
- Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to assist motorists, respond to events and other activities that require timely and efficient responses.
- Real-time assessment of all incoming traffic data and prioritization of content and traffic reporting needs
- Attend training and staffing meetings as requested
Job Requirements:
- Must be able to work in a Control Room work environment
- Ability to communicate clearly both in writing and verbally
- Ability to work in a team environment under stressful conditions
- Ability to work calmly and accurately under intense pressure
- Ability to perform effectively in a fast paced environment requiring high level of multi-tasking
- Strong, accurate data entry skills
- Ability to synthesize information from multiple, diverse and simultaneous inputs
- Good interpersonal skills
Job Details:
Company: AECOM
Vacancy Type: Internship
Job Location: Richmond, VA, US
Application Deadline: N/A
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